Privacy policy

Last updated: 2023, August 27th

This privacy policy (“Privacy Policy”) applies to the [joanzeroz.com] website (the “Site”) and all products and services offered by [JOAN ZEROZ] (“us”, “we”, or “our”).

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

The customer agrees that the face will be recorded during the online seminars, and other services, some personal information may be shared, and the customer agrees with this and won’t be removed. We encourage every customer to be aware of this and only share information they are actually willing to share, even though our products or services are meant to be used individually and in private, we cannot avoid a leak, hacking attempt or any other that could compromise sensitive data.

We will refuse to provide online services or products, if customer refuses to be recorded and to show the real identity, face, etc. We use this as a way to guarantee the customer is real, and a real person, we won’t share this information with any other third company.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the Site and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use the Site. By accessing or using the Site, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of the Site, including information:

by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”); about your internet connection, the equipment you use to access the Site, and usage details.

We collect this information:

Directly from you when you provide it to us;

Automatically as you navigate through the Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us

The information we collect on or through the Site may include:

Information that you provide by filling in forms on the Site. This includes information provided at the time of registering to use the Site, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with the Site;

Records and copies of your correspondence (including e-mail addresses), if you contact us;

Your responses to surveys that we might ask you to complete for research purposes;

Details of transactions you carry out through the Site and of the fulfilment of your orders. You may be required to provide financial information before placing an order through the Site.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to the Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site;

Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Site and to deliver a better and more personalized service by enabling us to:

Estimate our audience size and usage patterns;

Store information about your preferences, allowing us to customize the Site according to your individual interests;

Speed up your searches;

Recognize you when you return to the Site.

The technologies we use for this automatic data collection may include:

Cookies (small text files placed on your computer to store your preferences and record session information);

Web beacons (small graphic images on

If you want us to delete your data from our database, please send an email to consultant@joanzeroz.com and a whatsapp to +8613601307394, please explain the situation and include proof that you are the owner of that information. We will immediately remove your information as soon as possible after your email and whatsapp are received (both), nonetheless, because of certain legal procedures, certain information may not be erased, such as proof of payment, receipts, etc. And others, we may not be able to remove, such as your face from being recorded through our seminars, or any other that was already recorded on video or audio format. We will try our best to minimize this and remove as much as possible.